Schedules and working time
Base schedules, open shifts, a substitute pool and shift swaps. Working-time warnings with suggested fixes, counted across every client an assistant works for.
For personal-assistance providers
Your whole assistance business in one system – in your own name
Schedules that follow the Working Hours Act across every client, time reports, Försäkringskassan, the municipality's invoices and sick-pay claims, payroll with AGI and Fora, finances per client, care records and Lex Sarah – and a client portal where the client signs the claim themselves. Your staff and clients see your logo and your address.
- No start-up fee
- One month's notice
- Import at no cost
- BankID and servers in the EU
One system for the whole business
Every part works with the others: what you plan becomes time, time becomes the report to Försäkringskassan and pay, and pay becomes cost per client.
Time and absence
Time reports per assistant and client with approval and locking, deviations, absence with doctor's certificates, and sick periods showing who covered the shifts.
Försäkringskassan
Time reports, assistant registration and the claim, all digital. The assistant signs their own, you sign every client's at once. Settlement and final settlement per client.
Municipalities
A register of municipalities, invoices under LSS 9 § 2 from approved time, and sick-pay claims with all the evidence. Receivables per client.
Payroll
The collective agreements' unsocial-hours pay, on-call, stand-by and overtime, sick pay and holiday. AGI, Fora, the bank file and bookkeeping in Fortnox or SIE.
Finances
Income, costs and margin per client and for the company, assistance expenses with receipts, budget and forecast per decision period.
Quality
Care records, implementation plans, deviations, Lex Sarah, complaints, self-inspection and risk analysis, routines with read receipts, and delegations.
Staff
Criminal-record extracts, competences with expiry dates, Försäkringskassan's details on the assistant, employment contracts and certificates with BankID.
Client portal
The client and their representative see who is coming, the hours and the plan, sign the claim, approve expenses and send requests.
Messages and documents
Messages in every team, a notice board, a drive per company and client, templates, and a calendar with your own shifts.
What makes the difference day to day
These are built in from the start, not added afterwards.
Municipalities: invoices and sick pay
Invoices under LSS 9 § 2 go out as e-invoices through Fortnox or as PDFs. The sick-pay claim calculates the actual extra cost and gathers the application, payslip, schedule, BankID-signed statements and doctor's certificate in one package.
Payroll all the way
Approved time becomes pay without retyping: one payslip per assistant with lines per client, AGI, Fora, the pension file, the bank file and a Fortnox voucher per cost centre.
A strong client portal
The client signs the claim to Försäkringskassan, approves the assistants' expenses, reads and approves the implementation plan, and reports events that must be reported within 14 days.
Finances per client
Margin per client with pay costs split by cost centre, a time bank per decision period, a forecast and the final settlement with what has to be paid back.
Lex Sarah and quality work
A report straight to the person responsible, assessment, an investigation with a time limit, the basis for IVO, actions and an archive. The reporter is shown only to those handling the report.
Staff that meet the requirements
Criminal-record extracts, expiring competences, confidentiality undertakings and Försäkringskassan's details on the assistant, with reminders in the to-do list. A shift for an assistant not yet registered gets a warning.
Working time across every client
Daily rest, weekly rest, 48 hours and overtime are counted for the assistant across every client they work for, and a shift that clashes with one at another client is stopped.
Substitute pool and open shifts
Assistants in the substitute pool get every client's open shifts and answer "I can" on their phone. Sickness is replaced at every client at once.
Import from other systems
Schedules from other systems are read in, and we help you move staff and clients over. The import is included in the price.
Your name, your logo, your address
Staff and clients sign in at your own address and see your company: your logo, your colour and your name in e-mails and text messages. The system's own name is not shown to them.
- Your own address, for example
assistfai.your-company.se, oryour-company.assistfai.se - Your logo and colour on the web and on phones
- E-mails and text messages in your name
Prices
One price per client entitled to assistance and month. Prices exclude VAT.
Bas
SEK 299 per client and month
- Schedules, working time and the substitute pool
- Time, absence and approval
- Försäkringskassan: time reports, registration and the claim
- Client portal
- Care records, implementation plans, deviations and Lex Sarah
- Messages, drive and templates
Plus
SEK 399 per client and month
- Everything in Bas
- Payroll with AGI, Fora and the bank file
- Bookkeeping in Fortnox or SIE
- Municipal invoices and sick-pay claims
- Finances per client with margin and forecast
- Your own address included
- No start-up fee
- One month's notice
- Import of schedules and staff included
- Your own app in the stores under your name: SEK 1,500 per month, once the app is launched
The customer agreement is signed with BankID and invoiced monthly.
Security and privacy
Encrypted
Personal identity numbers, care records, deviations, messages and files are stored encrypted. The data is kept on servers in the EU.
The right person sees the right thing
Roles with permissions per company and client. An assistant sees their clients; the client sees only what you open to them, never pay.
Traceable
Sign-in with BankID, or a password and a code for each new browser. Every reading of the care records is logged, and our support never reads care records or messages.
Common questions
How do we move from the system we use today?
Schedules can be read in from other systems, and we help you move staff and clients over. The import is included in the price.
How does it work with Försäkringskassan?
The time report is built from approved time. The assistant signs theirs with BankID, and you sign every client's at once. The client or their representative signs the claim themselves in the client portal.
What do our clients see in the client portal?
Who is coming, the hours in the period, the claim to sign, expenses to approve, the implementation plan and the documents you share. The care records only if you open them to the client. Never pay or the assistants' identity numbers.
Which collective agreements are supported?
Personal assistance under Fremia's and Vårdföretagarna's agreements with Kommunal, with unsocial-hours pay, on-call, stand-by, overtime, sick pay and holiday.
Where is the data kept?
On servers in the EU. Read more in the privacy policy.
Book a demo
Tell us a little about your business and we will show you the system with your own ways of working. The form opens an e-mail to us in your e-mail program; nothing is sent through the site.
Or e-mail us directly at info@tizfai.com.